All merchandise is sold as-is. Please keep in mind that our business is estate liquidation, so nothing is new. We do our best to fully describe our items, and please ask questions before you buy! We do offer a full refund for items that are not as described. Our goal is to have repeat customers. Please contact us within 5 days after receipt if you have questions or concerns. For any refund or return, you must initiate contact with us within 5 days of receipt, or we will deny the claim. The returned merchandise must be in the same condition, not altered in any way, or we will deny the claim. Please understand that the internet has unscrupulous buyers as well as sellers. We want to work with you so that you are completely happy with your purchase. |